Privacy Policy for UK Players

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our platform. By accessing or using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this page periodically, as we may update its contents to reflect changes in our operations or applicable legal requirements.

Collection and Use of Personal Information

We collect personal information through your interactions with our platform. This includes, but is not limited to, the following categories of data:

• Information submitted through registration forms on our website, email correspondence, or any other communication channel.
• Records of exchanges conducted via various platforms such as our website, email, telephone, messaging applications, and social media channels.
• Details of transactions processed through our platform, including transaction identifiers, dates, amounts, and selected payment methods. We do not store full bank card numbers on our servers.
• Data generated through your activity on our platform, including traffic and location data, login records, and other usage-related information.
• Client identification details such as your full name, username, date of birth, and email address.
• Contact information, including your billing address and registered email address.
• Technical data such as your IP address, device type, browser version, operating system, and screen resolution.
• Your preferences in relation to marketing and promotional communications from our platform.

Information Sharing and Disclosure

We may share client information with third parties in specific circumstances, including:

• With sports governing bodies and relevant authorities, including law enforcement and anti-money laundering agencies, for the purpose of investigating fraud or other unlawful activities.
• With independent third-party organisations to support the secure and compliant operation of our platform, as well as to meet our obligations under applicable law.

Protection and Management of Personal Information

We are committed to maintaining the security and accuracy of all personal data we hold. Our approach to data protection includes the following practices:

• Taking appropriate technical and organisational measures to accurately record and safeguard all client information held on our systems.
• Permanently deleting personal data when it is no longer required for operational, legal, or regulatory purposes, in accordance with applicable data retention laws.
• Informing clients that their personal information may be inspected by relevant third parties for system security, data storage, protection, and legal compliance purposes.

By using our platform, clients confirm their consent to the collection and processing of their personal data in accordance with this Privacy Policy. If you have questions about how your data is handled, you may contact our support team at any time through the channels listed on our contact page.

Cookie Usage

We use cookies to improve your experience while using our platform. By tracking your preferences and browsing behaviour, we are able to present content that is more relevant to your interests and to better understand how our site is being used. Cookies also help us identify areas where we can make technical improvements to the generally experience.

Managing Cookies

You have full control over how cookies are managed through your browser settings. By adjusting these settings, you can choose to decline cookies or remove those that have already been placed on your device. Please note that disabling certain cookies may affect the functionality of parts of our platform, including login sessions and personalisation features. We recommend reviewing your browser documentation for specific instructions on managing cookie preferences.

Types of Cookies Used

We use several categories of cookies to support the operation of our platform:

• Essential Cookies: These are required for the center functions of our website to operate correctly. They cannot be switched off within our systems and are activated in response to actions you take, such as logging in or completing a transaction.
• Performance Cookies: These collect anonymous data about how visitors interact with our platform. The information gathered helps us identify which pages are most frequently visited and where users may encounter difficulties, allowing us to make targeted improvements.
• Functionality Cookies: These store your personal preferences and settings so that the platform can deliver a more personalised experience on each visit.
• Targeting Cookies: These are used to display content and promotions on external sites that are relevant to your interests, based on pages you have visited on our platform. They may be set by our advertising partners in addition to our own systems.

Your Rights

You have the right to request access to the personal data we hold about you at any time. You may also request corrections to any inaccurate information or ask us to delete your data where there is no legitimate reason for us to continue processing it. Requests to exercise any of these rights can be submitted through our support team, and we will respond within the timeframe required by applicable data protection legislation.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the services we provide. Any material changes will be communicated through a notice on our platform. Continued use of our services following the publication of an updated policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and contact our support team to discuss your options.